We kept using our phones the same way, but under the new plans with Mint Mobile we were saving over $700 a year. We went from paying about $100 a month for service with T-Mobile to paying an average of $35-$40 a month for 2 lines. Even though you are using T-Mobile’s towers, you are not paying their rates, which are already better than other cell phone providers. To me, this is the best part of Mint Mobile. If you have an issue with your service, which we rarely have, you would contact Mint Mobile customer service and not T-Mobile. Specifically, Mint Mobile uses the T-Mobile tower infrastructure. Typically, this allows the MVNO to offer lower prices than the company that owns the towers.Įven though they are using the towers of that company and have an agreement, they are still a separate company and provide their own customer service and support. To provide service they enter into a business agreement with a company that does have their own infrastructure (towers) such as Verizon or T-Mobile. Mint Mobile is an American Mobile Virtual Network Operator (MVNO) which is basically a wireless network provider that doesn’t own their own infrastructure. What Happens If You Go Over Your Data Limit.
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